Support

Yes, one Daily a day, and it's the same one for everyone. It changes at midnight, your local time, and Home shows how long until the next one. Unlimited and Sunset are always there if you'd like more in the meantime.

There are two, in every mode. Rule out greys a letter that isn't in any word left in the ladder: you get three free for each ladder, and a short video gives you three more. Reveal shows you a letter you're missing or, once you have them all, puts one in its square. Each Reveal is after a short video. Hints never use up a guess or affect your streak.

In the Daily and Unlimited, you can watch a short video for three more guesses, once for each ladder, or end the game to see the words. Sunset has no limit on guesses, so you can't run out there.

If it was just one day, usually yes. Home offers to keep your streak for a short video before you play today's Daily, as long as you haven't repaired it in the last week. Then solve today's Daily to keep it growing. With Remove ads, one repair a month is free. If you'd rather start again, tap Start fresh.

Yes, if you use the same account. On iPhone, Anagrow backs up your streak, stats, Spelling and Sound effects choices to your own iCloud (with the same Apple Account), and brings them back when you install it on a new iPhone or reinstall it. On Android, the same copy is part of your phone's backup to your Google account, if backup is turned on. Today's Daily comes across as far as you'd got; an Unlimited or Sunset game you're partway through doesn't, and nor do your reminder and privacy settings. We can't see either copy.

It's a one-off purchase that takes away the banners and full-screen ads for good. It also gives you one free Reveal in every game and one free streak repair a month. The optional videos are still there whenever you want more guesses, more Rule outs or another Reveal.

Anagrow checks with the App Store when it opens (with Google Play on Android), so Remove ads comes back by itself as long as you're signed in with the same Apple Account (or Google account). If it doesn't, open the menu (top left) and tap Restore purchase.

Ads need a connection, and sometimes there's simply no video available at that moment. If one can't load, Anagrow tells you and keeps trying in the background, so try again in a minute or two. The game never waits for an ad: if a banner or full-screen ad can't load, it's just skipped.

Yes. All three modes are on your phone, so you can play them anywhere. You need a connection to watch a video (for more guesses, Rule outs, a Reveal or a streak repair), to buy or restore Remove ads, and to back up to iCloud. Banners and full-screen ads only appear when you're online.

Open the menu (top left) and use the Daily reminder switch. It's in Stats too, on the Daily tab. Reminders are off until you turn them on. They come at 9am at first, then a little before the time you usually play, and not at all once you've played that day. If notifications are off for Anagrow, it'll point you to the iPhone's Settings to turn them on.

Yes. Open the menu and tap Spelling to choose British or American. It starts on the one for your region, and changes how Anagrow spells a few words, like colour and grey. The puzzles stay the same, and both spellings count when you guess.

Open the menu (top left) and use the Sound effects switch. The sounds play even when your phone is on silent, as in most games, and your own music or podcast keeps playing alongside them.

Open the menu (top left) and tap Privacy options, or find it at the bottom of Stats. It appears if you're in a region where we asked for your consent. To change whether Anagrow can track you, go to iOS Settings > Privacy & Security > Tracking. There's more on the privacy page.

Please tell us. We check the word lists carefully but they're long, and a word that's fine in one part of the world can look very odd in another. For the Daily, send us the date and the word. For Unlimited or Sunset, send us the ladder's three words. We'll take a look.

In World and Logos, a hint comes in three steps: the first letter and the length, then more letters, then the answer. The first step is free. Unless you've bought Remove ads, more letters and the answer each ask you to watch a short ad first. With ads removed, every hint is ad-free.

On iPhone, Quizmo checks with the App Store when it opens, so Remove ads comes back by itself as long as you're signed in with the same Apple Account. On Android, it checks with Google Play when it opens. On either, you can ask again with Settings > Restore purchases.

Yes, if you use the same account. On iPhone, Quizmo backs up your progress to your own iCloud. On Android, it's part of your phone's backup to your Google account, if backup is turned on, and your Haptics and Reminders settings come too. We can't see either copy.

Quizmo picks regional questions and Logos levels for where you are: UK, US, Australia & New Zealand, or Rest of world. You can change it in Settings > Region.

After you answer, tap Report this question under the fun fact and pick a reason. We read every report. If you'd like to tell us more, email us with the question.

Settings > Reminders. Reminders are off until you turn them on.

Settings > Privacy choices (Privacy in Quizmo 1.0). Where Google's consent form applies, it opens again so you can change your answers. On iPhone, you can also go to iOS Settings > Privacy & Security > Tracking. There's more on the privacy page.

Copy your support ID in Quizmo (Settings > About Quizmo > Copy my support ID; on iPhone, from Quizmo 1.1.0) and email it to us with the subject "Delete my Quizmo data". The privacy page explains what we delete and how long it takes.

Anaverse is coming soon to iPhone. It isn't on the App Store yet. Android will follow later.

Out now on iPhone, from the App Store: there's a link on the Anaverse page. Android will follow later.

You start with a shared stock of three hints. You can use that stock or spend coins: 100 reveals one letter, 200 lets you choose a square with the space laser, and 300 reveals four letters with the meteor shower. The meteor shower unlocks at level 5 and the space laser at level 8. Each hint's first-time tip gives you one free use. Shuffle moves the letters round.

Anaverse offers help when you've gone a while without a word. Below 1,000 coins, these offers are free if you watch a video; at 1,000 or more, they're offered at their coin price. If you can't afford the 100-coin hint, it's always offered free by video. If no video can load, that hint is offered free without one after 45 seconds without a word.

A real word made from the level's letters that the crossword doesn't need. Each different bonus word earns one coin. Anaverse accepts about 24,500 words. Tap the ABC bubble to see the bonus words you've found.

Tap the ABC bubble, then the Meanings tab, to see definitions for the words you've found in the level. The dictionary is built in and works offline. It covers about 23,300 words; others show "No definition yet".

From level 2, each level has a glowing word. Spell it within 30 seconds of its glow for bonus coins. Some levels also have a Coin Row: an optional extra word below the crossword that earns bonus coins.

Yes. The Shop has free coins every day. After your first two levels, there's also a free daily chest about once a day, with extra coins by video. Three daily quests give you more to work towards, with a fourth available by video. Tap the coin counter on Home or the play screen to open the Shop.

The vault collects coins for every level you finish, up to a limit. Once it holds enough, you can pay to open it and take all the coins inside. Opening it is optional.

Remove ads takes away the banner and the ad breaks for good. Optional reward videos stay, so you can still choose to watch one for a reward.

Anaverse checks with the App Store when it opens, so Remove ads comes back by itself as long as you're signed in with the same Apple Account you bought it with. You can also ask again with Settings > Restore purchases.

Yes, if you're signed in to iCloud with the same Apple Account. Anaverse backs up your progress, coins included, to your own iCloud, so a new iPhone or a reinstall carries on where you left off. We can't see that copy. If something doesn't come back, email us.

Yes. The levels and dictionary are built in. Ads, reward videos, Shop prices and purchases need an internet connection.

Anaverse follows your iPhone's Ring/Silent switch, so silent mode silences the game. You can also check Music and Sound effects in Settings. The music stops while other audio is playing.

Crossword words, bonus words and Coin Row words you find all count. Words completed by a hint don't. Each new rank gives you 20 coins.

You can keep playing. The second half of the levels repeats, with the level numbers carrying on.

Settings (the gear at the top of Home) > Privacy choices reopens Google's consent form where it applies: the UK, the EEA and Switzerland. On iPhone, you can also go to iOS Settings > Privacy & Security > Tracking. There's more on the privacy page.

Email contact@sausagestudios.com and ask to have your Anaverse data deleted. There's no support ID in Anaverse, and we usually can't single out one player's data. The privacy page explains what we can find and delete.

Email contact@sausagestudios.com with what happened and, if it's about a level, its number. A screenshot helps too. A real person reads everything.